Frequently Asked Questions (FAQ)
How can I place an order?
Orders can be placed on our website. Simply select your items, add them to the cart, and proceed to checkout.
What payment methods do you accept?
We accept cash on delivery only.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS.
Can I change my order after placing it?
Orders can be modified before they are shipped. Contact us at support@dhongfashion.com as soon as possible.
Do you offer international shipping?
Currently, we only ship within Bangladesh.
What if I receive a damaged product?
If your order arrives damaged, email us at support@dhongfashion.com with a photo of the item, and we will assist you.
For further assistance, reach us at +8801804580139 during business hours (9:30 AM – 10:30 PM, Saturday – Friday).